JIRA upgrade from 4.4.1 to 5.0.3 | facing error "502 Bad Gateway invalid response from upstream server"

Hi,

I have just upgraded JIRA from 4.4.1 to 5.0.3 on our production site.

Problem we are facing is:- getting error "502 Bad Gateway invalid response from upstream server" on our production site.

Can anyone please tell me, if there is any apache configuration related change required from release 4.4.1 to 5.0.3 or is there any bug in 5.0.3 release which is causing this issue?

Any pointers will be greatly appriciated.

Thanks in advance,

Kamal

3 answers

1 accepted

This widget could not be displayed.

Hi Jason,

Thanks, for the answer. The issue is resolved now and as per my findings the issue was because of some scripts running behind. I have removed/stop those scripts and now things are working fine.

Thanks,

Kamal

This widget could not be displayed.
Jason Worley Atlassian Team Jan 06, 2013

Greetings!

Does this issue still persist? If so, it is recommended you try again with another web browser. If an alternative web browser works, delete the cookies from the web browser that is giving you problems.

More specifically, we believe the culprit is one of the __utmz cookies.

I hope this response was helpful.

Cheers,

Jason | Atlassian

This widget could not be displayed.

Hi Jason,

Thanks, for the answer. The issue is resolved now and as per my findings the issue was because of some scripts running behind. I have removed/stop those scripts and now things are working fine.

Thanks,

Kamal

Hi Jason,

Thanks, for the answer. The issue is resolved now and as per my findings the issue was because of some scripts running behind. I have removed/stop those scripts and now things are working fine.

Thanks,

Kamal

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

28 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you