JIRA transitions no longer appearing as a 'web' after 5.1.x upgrade

We were previously running 4.4, and when clicking on the Transitions link in an issue, we would get a sort of 'web' or 'tree' of transitions. This is no longer present. I have searched Google and haven't discovered a way to get the 'web' back.

Any clues?

1 answer

1 accepted

1 vote
Accepted answer


Assuming you're trying to edit the workflow, you can use either the Diagram Mode, or the Text Mode for this. The Diagram Mode will show the tree transitions while the Text Mode will show the text transitions. You can refer in https://confluence.atlassian.com/display/JIRA/Configuring+Workflow#ConfiguringWorkflow-Using%27Diagram%27editmode

If you want to see the diagram view of the workflow in Projects > Workflow tab. You can click on the small icon on top right, inline with the workflow scheme name, besides the pencil edit icon.

Hope this helps.

I'm talking about when viewing the issue, not editing the workflow (under Jira Administration).

When viewing the issue, you can click on the "View Workflow" link below the Status field on view issue. Please make sure the user have the "View Read-Only Workflow" in the Permission scheme.

The permissions were abset for View Workflow. I created new permission and _it worked!_

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,086 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you