JIRA suite utilities disabled on my JIRA cloud instance

I would like to add post functions and conditions in jira without actually using the JIRA misc plugin(which costs extra money). I know that the JIRA suite utilities is an inbuilt add on in JIRA, but when I goto manage my add ons I see that the JIRA suite is disabled.Screen Shot 2017-04-27 at 4.56.54 PM.pngScreen Shot 2017-04-27 at 4.57.17 PM.png

2 answers

can you give us an example of what actions you want to take as you may be able to just use the automation.

0 votes

Hi Sachin - Take a look at this thread which explains why it is disabled and what you can to do get it enabled:


TLDR: Atlassian will enable it on your Cloud instance if you raise a support ticket: https://support.atlassian.com/contact/

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,063 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot