JIRA shows blank page, CachingVersionStore error in log

hi,

I successfully installed JIRA, Confluence and Stash on a VM (CentOS). Everything worked fine, I even managed to connect Confluence and Stash to JIRA. After restarting the VM I am not able to start JIRA any more (Confluence is still OK), in catalina.out I see the following:

[atlassian.jira.startup.ComponentContainerLauncher] An Error occurred during ComponentContainerLauncher servlet context initialisation - Incompatible magic value 0 in class file com/atlassian/jira/project/version/CachingVersionStore.

java.lang.ClassFormatError: Incompatible magic value 0 in class file com/atlassian/jira/project/version/CachingVersionStore

Please see attached log file: catalina.out.txt

Any help would be appreciated. Thanks!

1 answer

Hello Marton,

The error you are receiving is typically resolved by this KB Article:

https://confluence.atlassian.com/display/JIRAKB/JIRA+Functionality+Fails+due+to+Incompatible+magic+value+0+in+class+file+Error

If you are still experiencing this error, I would advise that you contact Atlassian Support at support.atlassian.com, and attach a Support Zip for reference.

Regards,

Kathryn

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