My JIRA instance is constantly going down, the service looks like its up but there's no response when I tried to access the JIRA site.
Here you go the log, it seems that is related to an add-on.
Can you please give me a hand.
Ugh, pictures instead of logs. That timeout could be any number of things, but the most likely culprit is inadequate hardware - JIRA + Plugins do require quite a lot of oomph to get going. Start with a look throuhg https://confluence.atlassian.com/display/JIRAKB/JIRA+System+Plugin+Timeout+While+Waiting+for+Plugins+to+Enable
As Nick mentioned, that error message happens when a plugin fails to start up during JIRA starting procedure. I don't think that would cause JIRA to go into a "not responding" stating after it was already up, though. Would you be able to upload a log so we can further check it?
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG