A user changed the status of an issue (this is in a project using Greenhopper, as well) from Open 1 to In Progress 3 and then JIRA went crazy, creating a new transition from In Progress 3 to In Progress 3 once every second until another user transitioned the issue from In Progress 3 to Resolved 5 , then to Closed 6 , Fixed 1 , then to Open 1 , then to In Progress 3 .
The transitions from In Progress 3 to In Progress 3 happened about once a second, each generating email notifications, for a total of maybe 20,000 seconds.
Our users were not too happy with 20,000 spurious emails in their inbox and have asked me to seek support to try to figure out if this is likely to happen again.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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