JIRA requires password to be re-entered continuously

Rin Saunders July 9, 2014

This is an itermittant problem. I've seen it in the Admin account, and now a user is reporting it. JIRA demands that the password be re-entered each time you nagivate to a new page, despite being logged in.

3 answers

2 votes
Marcus Silveira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 10, 2014

Hi Rin,

Do you have another application (i.e. Confluence) using almost the same URL address, by any chance?

Maybe you are hitting into the problem described on this KB article

1 vote
Rin Saunders July 22, 2014

Again, please close ticket.

Marcus Silveira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 22, 2014

Hi Rin,

This is actually our community channel, not the support channel. We usually wait for the questions to have an accepted answer and usually leave the question open if other people have any other suggestions to give.

Having said that, I can surely close this for you after you accept the answer.

Cheers

1 vote
Rin Saunders July 16, 2014

Clearing cookies is a workaround. Please close ticket.

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