JIRA requests give information in Chinese instead of English. How to change that to English?

Hi,

As a new Jira user, I started on a fresh new instance. I notice on integrating JIRA with another tool (test design tool) that the fields related to issue in JIRA are in Chinese or Japanese (not sure what asian language it is). The support team of the Test Design tool is saying that it's JIRA which is sending back Chinese or Japanese and that it seems seems like the local of the JIRA database in its regional settings is set to Chinese. 

See logs below

Response from Jira:

{"expand":"renderedFields,names,schema,operations,editmeta,changelog,versionedRepresentations","id":"10023","self":"https://rkcontinuoustesting.atlassian.net/rest/api/latest/issue/10023","key":"PROJ-1","fields":{"issuetype":{"self":"https://rkcontinuoustesting.atlassian.net/rest/api/2/issuetype/10000","id":"10000","description":"Created by Jira Software - do not edit or delete. Issue type for a big user story that needs to be broken down.","iconUrl":"https://rkcontinuoustesting.atlassian.net/images/icons/issuetypes/epic.svg","name":"Epic","subtask":false},"timespent":null,"project":{"self":"https://rkcontinuoustesting.atlassian.net/rest/api/2/project/10001","id":"10001","key":"PROJ","name":"Projet01","avatarUrls":

......

Khodabaccus","active":true,"timeZone":"Europe/Berlin"},"updated":"2017-12-18T13:46:36.896+0100","status":{"self":"https://rkcontinuoustesting.atlassian.net/rest/api/2/status/10000","description":"","iconUrl":"https://rkcontinuoustesting.atlassian.net/","name":"待办","id":"10000","statusCategory":{"self":"https://rkcontinuoustesting.atlassian.net/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"blue-gray","name":"待办"}},"components":[],"timeoriginalestimate":null,"description":"Login","customfield_10010":[],"customfield_10011":"0|hzzzzz:","customfield_10012":null,"customfield_10013":null,"customfield_10014":null,"timetracking":{},"customfield_10005":"Login","customfield_10006":{ 

 

For information, the default language in JIRA is set to English.

Can someone please advise what or how to change the JIRA settings to give back English.

 

Thanks

Regards 

1 answer

0 votes
Micky Caritte Community Champion Dec 20, 2017

Hi Reza,

It seems like there's a status and a status category name which are in the other alphabet. You might want to use the admin interface to find out this status category and the corresponding status and change their name to prevent it from being sent by the API.

Hope this helps!

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