JIRA portal is not responding in time

Dhanraj Deepak Pawar
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December 7, 2022

We are getting this issue for JIRA as response time of the alerts in search option and loading of the page is not working.

Found the exception related to same is :- 

2022-12-07 16:26:36,497+0530 Caesium-1-1 ERROR ServiceRunner     [c.a.jira.startup.IndexRecoveryLauncher] Automatic index recovery failed

org.ofbiz.core.util.GeneralRuntimeException: Error getting the next result (Closed Resultset: next)

        at org.ofbiz.core.entity.EntityListIterator.next(EntityListIterator.java:272)

        at org.ofbiz.core.entity.EntityListIterator.next(EntityListIterator.java:51)

        at com.atlassian.jira.ofbiz.DefaultOfBizListIterator$LookaheadIterator.next(DefaultOfBizListIterator.java:178)

        at com.atlassian.jira.ofbiz.DefaultOfBizListIterator$LookaheadIterator.next(DefaultOfBizListIterator.java:161)

        at com.google.common.collect.ForwardingIterator.next(ForwardingIterator.java:55)

        at com.atlassian.jira.ofbiz.WrappingIterator.next(WrappingIterator.java:27)

        at com.atlassian.jira.ofbiz.WrappingIterator.next(WrappingIterator.java:13)

        at com.atlassian.jira.entity.SelectQueryImpl$ExecutionContextImpl.forEach(SelectQueryImpl.java:230)

        at com.atlassian.jira.entity.SelectQueryImpl$ExecutionContextImpl.consumeWith(SelectQueryImpl.java:214)

        at com.atlassian.jira.index.ha.DefaultIndexRecoveryManager.deIndexDeletedIssues(DefaultIndexRecoveryManager.java:236)

        at com.atlassian.jira.index.ha.DefaultIndexRecoveryManager.reindexIssuesIn(DefaultIndexRecoveryManager.java:193)

        at com.atlassian.jira.startup.IndexRecoveryLauncher.handleIndexRecoveryInServerMode(IndexRecoveryLauncher.java:100)

        at com.atlassian.jira.startup.IndexRecoveryLauncher.startIndexRecovery(IndexRecoveryLauncher.java:60)

        at com.atlassian.jira.startup.IndexRecoveryLauncher.lambda$runIndexRecoveryJob$1(IndexRecoveryLauncher.java:114)

        at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:134)

        at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:106)

        at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:90)

        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:435)

 

 

1 answer

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Vronik
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April 14, 2024

I understand that after so much time, the problem will be more than solved

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