We have set up our JIRA to allow ticket creation and commenting from external (non-user) emails. It is picking up the FROM email address when an issue is logged and displays it in the description field, but it does not pick up the email address if a non-user creates a comment via email.
Is there any way to pick up the email address upon creation of a comment?
Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs