JIRA permissions to let someone from outside the company create issues

Hi, wise people! How can i configure JIRA permissions to let someone from outside the company create issues, view their own issues, and yet not see any other issues in the system? 

 

Thanks in advance!

1 answer

0 vote

Give them an account as usual.

Then you probably need to re-engineer the default permissions in the projects.  The defaults make a lot of use of "can log in" or "any logged in user", and you need to remove that to prevent every user seeing everything (remembering to replace it with access for your existing users)

You can then set up security schemes to limit the issues to "reporter", or, better, use the "Reporter browse" permission to limit the view for the user.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

795 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you