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JIRA opens up in browser even though app is installed

Swami Shirdhankar
Swami Shirdhankar
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June 25, 2024

Even though I’ve installed jira application on my iphone 14, the jira tickets of my organization are still getting routed to browser first! This was working fine previously but I believe this could be because of any recent application updates?

PS- I’ve configured jira application on slack.

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Swami Shirdhankar
Swami Shirdhankar
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June 26, 2024

Hi Pramodh!

Yes, it is providing an option to open in app but my concern is that in the past, it used to be opening in the app directly and not in the browser!

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Pramodh M
Pramodh M
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June 25, 2024

Hi @Swami Shirdhankar 

Have you checked if you are running Jira as a Desktop site?

You would even get an option Open in app if it's opened in mobile browser

Let me know if you have any additional questions

Thanks,
Pramodh

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