The following is the sceenshot from the google chrome console network tab for the user who cannot logout from JIRA.
Please note that the user is not using any proxy to access JIRA.
Any help is much appreciated.
Ok, what *exactly* happens when they click "log out"?
Although, I'm already 99% sure it's something in their browser, you need to look at what is happening on screen in detail. Another two easy tests - what happens if they use another browser? Or another computer?
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