JIRA linking to Confluence Page fails with error

Hi All,

I have JIRA and Confluence linking provided where by in some project i am successfully being able to add pages to JIRA projects. 

Currently i am facing an issue with one of my JIRA project linkage with an error stating "Unable to create a link to Confluence as the application does not have any authentication configured."

Though there is JIRA and Confluence link created and its working fine.

There restrictions being applied on Parent pages, could this be one of the reason of restricting me to link confluence page.

It would be great help if anyone can help me on this issue.

 

Thanks,
Akash 

3 answers

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Hi Akash,

You could be right although I've never heard an issue with permissions causing this issue before. I suggest some actions:

1) Delete and recreate the app links and configure the OAuth authentication method for both apps

2) Check if this issue replicates on a staging environment. If it does, then remove the link from the page and from the issue and try to link them again with a new app link of the first step above.

I hope this helps!

Cheers,

Rodrigo

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Hi all, 

I'm experiencing very similar symptoms on our setup.

FYI

  • App link diagnostics show "tick" on both sides (JIRA & CFL),
  • both JIRA & CFL are installed on same machine in a DMZ

wedonot.PNG

 

This widget could not be displayed.

Hi,

We are not using OAuth Mechanism here. we have it currently disabled.

 

Thanks,
Akash 

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