We have setup our own notification scheme, but it seems we still are receiving emails – even when notification helper sais we should not. What could be the cause?
Here is the received notification email:
And here is what notification sais about the same event:
Ah, I was guessing that you were on the standard Jira workflow which fires "work started". I was looking at the right thing though :-) When you add your own transitions, the default event added automatically is "generic". So just check the notification for "generic" is set up correctly, or change the event to a more appropriate one.
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