JIRA issue can not be deleted

I deleted an issue from a project in JIRA, and JIRA said it was deleted. But the issue still exists.

  • v5.2.8#851-sha1:3262fdc

2 answers

1 accepted

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Timothy Chin Community Champion Mar 11, 2014

When I did the itegrity checker for all, and all passed.

After reindex, I tried to delete an issue, JIRA said the issue was deleted.

The issue still exists just like nothing happened.

Is there anything I have to process to delete an issue before clicking the delete operation.

When I try to delete a project, an error msg poped up

  • Exception removing project: Error removing issues: com.atlassian.jira.exception.RemoveException: Can't write to attachment directory '/disk1/Jira/data/attachments/SKAS/SKAS-2'

This attachment directory does not exist.

Is this related to issue delete?

And how can I fix this problem?

com.atlassian.jira.exception.RemoveException: Can't write to attachment directory

The above sounds like either the user running JIRA do not have the permission to write to attachment directory, or the attachment directory for the project does not exist. If the later, you may try to re-create the attachment directory and delete again.

I had 2 issues that could not be deleted and that showed up as errors when running an Index.  As the user above, I too ran the integrity checker, and then used the Fix button, and then afterward my 2 issues were magically fixed. 

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Sounds like you need to contact atlassian support.

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