JIRA issue PDF exporter

I have a problem exporting issues to PDF from JIRA: all non-english letters are replaced by '#' signs. I guess it is a font problem - font which is used by the exporter does not contain language specific characters.

So is there a way to upload (or specify) font which is used by JIRA's (not Confluence) PDF exporter?

3 answers

1 accepted

This widget could not be displayed.

Yurii,

you haven't mentioned what plugin you use to export issues from JIRA to PDF, but I assume this is JIRA PDF View Plugin.

if so, then you need to configure a system font for the plugin that contains cyrillic characters.

follow the Configuring a Custom Character Set guide.

Thank you Ferenc, I though that PDF export is not a plugin. Its documentation was helpful.

This widget could not be displayed.
Joe Wai Tye Atlassian Team Aug 19, 2013

Hi Yurii,

Could you check and ensure that your JIRA and database is using UTF-8? Also, which version of JIRA are you using?

Hi Joe,

Our JIRA database is using UTF-8 (created with 'CREATE DATABASE jiradb CHARACTER SET utf8 COLLATE utf8_bin'). And JIRA (v. 6.0.5) itself supports Russian language through translation plugin.

PS. JIRA is running on CentOS 6.4 server

This widget could not be displayed.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

40 views 2 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you