JIRA issue PDF exporter

I have a problem exporting issues to PDF from JIRA: all non-english letters are replaced by '#' signs. I guess it is a font problem - font which is used by the exporter does not contain language specific characters.

So is there a way to upload (or specify) font which is used by JIRA's (not Confluence) PDF exporter?

3 answers

1 accepted

Yurii,

you haven't mentioned what plugin you use to export issues from JIRA to PDF, but I assume this is JIRA PDF View Plugin.

if so, then you need to configure a system font for the plugin that contains cyrillic characters.

follow the Configuring a Custom Character Set guide.

Thank you Ferenc, I though that PDF export is not a plugin. Its documentation was helpful.

0 vote
Joe Wai Tye Atlassian Team Aug 19, 2013

Hi Yurii,

Could you check and ensure that your JIRA and database is using UTF-8? Also, which version of JIRA are you using?

Hi Joe,

Our JIRA database is using UTF-8 (created with 'CREATE DATABASE jiradb CHARACTER SET utf8 COLLATE utf8_bin'). And JIRA (v. 6.0.5) itself supports Russian language through translation plugin.

PS. JIRA is running on CentOS 6.4 server

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