I'm setting up a new project in a new account in JIRA for the fist time and I am not able to enable sending and receiving e-mails.
Even sending to the email informed on incoming mail, they do not come as new issues, nor as comments from existing cards.
When i try to use de "send by mail" funcion on the cards, also it never comes.
Can someone help me?
Have you done the SMTP configuration?
And review the notifications, can be something missing
It is a cloud instance?
The Outgoing Mail Server cannot be manually configured in Atlassian Cloud. This mail server is created automatically, so you only have the option to enable/disable it.
If is the server, can be the tomcat https://confluence.atlassian.com/display/CONF41/How+do+I+configure+Confluence+to+use+GMail+as+the+mail+server
Have a look mate and let us know!
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