This looks like the result of a JIRA service desk automation rule. In the automation area of your project it lets you set a user that executes the automation.
What does it say for the default user to run as?
It's got to be somewhere in there as the "needs your attention" phrasing is part of the mention users automation.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Also check inside each rule and the Options link.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
It sounds like someone added a listener or automation rule that is changing the issues. We use Automation Lite for JIRA to add comments to issues that have not been updated within a certain amount of days, and that one adds a comment similar to what you see.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I would look and see if there are any new listeners/post function scripts that have been added for the project.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.