JIRA import wizard not working

When trying to import a .csv to the cloud the import wizard isn't finding the corresponding JIRA field for Parent ID, it's not even an option in the drop down list.  Here are the fields I am trying to import. 

Parent ID,Issue ID,Issue Type,Summary,Description,Assignee


2 answers

1 accepted

This widget could not be displayed.

Hello Jeremy,

it can be now confusing, but JIRA has now two CSV Importers - one for non-admins is available under "Issues" top menu. The other is available for administrators and you can find it under System Menu, section "External system import". 

The non-admin importer currently does not support subtasks, so "Parent ID" and "Issue ID" are not available in the dropdown - we have an improvement request for it here: https://ecosystem.atlassian.net/browse/JIM-1391. It's really frequently asked feature, so I do believe we'll add it in next few weeks.

This widget could not be displayed.

Try typing Parent id in to the dropdown list. It seems only some of the fields show in the list.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

181 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you