JIRA import wizard not working

When trying to import a .csv to the cloud the import wizard isn't finding the corresponding JIRA field for Parent ID, it's not even an option in the drop down list.  Here are the fields I am trying to import. 

Parent ID,Issue ID,Issue Type,Summary,Description,Assignee


2 answers

1 accepted

Hello Jeremy,

it can be now confusing, but JIRA has now two CSV Importers - one for non-admins is available under "Issues" top menu. The other is available for administrators and you can find it under System Menu, section "External system import". 

The non-admin importer currently does not support subtasks, so "Parent ID" and "Issue ID" are not available in the dropdown - we have an improvement request for it here: https://ecosystem.atlassian.net/browse/JIM-1391. It's really frequently asked feature, so I do believe we'll add it in next few weeks.

Try typing Parent id in to the dropdown list. It seems only some of the fields show in the list.

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