We have a strange situation in JIRA's search results.
We believe that it is something related to cache structure.
As the accompanying figure, note that we are conducting a search for empty values and the results shown do not match the search parameters. And this situation is occurring for various fields.
We are using a hardware relatively small for the size of the JIRA installation, where the HD machine may be a little slow. We are also using virtual machines for installation.
We believe that this may be related to internal caches in JIRA, since the whole environment has already been indexed and there is no error in the integrity checks.
Anyone have any idea ?
It really does sound like your indexing is broken. A full reindx should fix it, but if you've done that, and it's not helped, it sounds like you've got a serious problem.
Are there any errors in your log? What plugins do you have installed? When does an issue break? (e.g. as soon as it's created, or when you eidt it, or only after a certain place in the workflow?)
Yes, this is a complex one and it sounds like you need full support now, as you've tried all the stuff we can think of.
I'd raise this with Atlassian, but it might be worth quickly listing your plugins here in case someone knows if one of them has a fault somewhere.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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