JIRA export of issue fields at specific point in workflow, to external source.

[Christopher Barrett]

Within JIRA when moving through the workflow, I would like functionality that when it reaches a certain status, "completed" for example, that it exports all the information gathered on the task into a specific folder. This can be in .xml format like in issue navigator -> viewer, but I would prefer it in .csv format. I am aware that you can export the information through issue viewer, but I want this to be an automated process and just to include that specific task.

What are my options in this respect?

[Nic Brough -Adaptavist- · Accepted solution]

None. You're using OnDemand, which doesn't allow non-standard customisations (yet!), and this requirement needs you to find or write some custom code to do it.

If you weren't on OnDemand, then you're probably looking at a post-function that you can add into the workflow, as it's transition data you're interested in, and have a clear "do it when X happens". Although you could look at a listener too. The script runner plugin ( https://studio.plugins.atlassian.com/wiki/display/GRV/Script+Runner ) would probably do the job very well in both cases.

[Christopher Barrett]

Thanks! Where could I find a list of standard cusotmisations available for JIRA onDemand?

[Christopher Barrett]

Appreciated, thanks.

[Nic Brough -Adaptavist-]

Oddly, in the standard documentation - https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Plugin+Policy

[Nic Brough -Adaptavist-]

It seems well hidden, or at least, people don't spot it when they sign up. "Sorry, you can't install plugins in OnDemand" seems to be quite a common phrase here. :-)

[Christopher Barrett]

I know it has been a whiole since my last post, but I was looking for ways to execute this without having to install any plug-ins. Could I not create a external application that retrieves all the information for a specific query (which will contain a specific point in the workflow) through the REST API?

[Christopher Barrett]

I know it has been a whiole since my last post, but I was looking for ways to execute this without having to install any plug-ins. Could I not create a external application that retrieves all the information for a specific query (which will contain a specific point in the workflow) through the REST API?

[Nic Brough -Adaptavist-]

None. You're using OnDemand, which doesn't allow non-standard customisations (yet!), and this requirement needs you to find or write some custom code to do it.

If you weren't on OnDemand, then you're probably looking at a post-function that you can add into the workflow, as it's transition data you're interested in, and have a clear "do it when X happens". Although you could look at a listener too. The script runner plugin ( https://studio.plugins.atlassian.com/wiki/display/GRV/Script+Runner ) would probably do the job very well in both cases.