JIRA dropdown not working

Hi All,


Once clicking on JiRA Agile is returning a blank screen and JS console has the below error. after that all the dropdowns are not working like IssueProject Dashboard etc. Please suggest.


image2015-1-9 14:9:17.png

2 answers

0 vote

Hey Abhishek, is there any entries in your $JIRA_HOME/log/atlassian-jira.log file when this error appears in your screen? If so, can you paste it here?


The issue is resolved now. It was appearing as hostname was not complete i.e. the domain name was missing and that was impacting the JS.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,311 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot