I have assigned a close screen to a workflow and added the field 'Resolution' to this screen.
When I go to close an issue, I see the 'Resolution' field but there are not options to choose from. We have over 20 defined 'resolutions' but none show up.
What am I missing?
Thanks in advance.
Have a look at the transition and step properties. Maybe there is a property which hides or shows only certain relolutions. Go to edit workflow and check the property option for the step for the current issue and for the transition which you are trying to perform.
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