JIRA custom field update & search not working properly

[gil]

Within a JIRA listener plugin, from JIRA project A, after an issue update based of a trigger, I update an issue in JIRA project B.  Code as follows:

CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager();

CustomField customField = customFieldManager.getCustomFieldObject(10010);

IssueManager issueManager = ComponentManager.getInstance().getIssueManager();

MutableIssue currentMutableIssue = issueManager.getIssueObject(issue.getId());

currentMutableIssue.setCustomFieldValue(customField, valueToSave);

issueManager.updateIssue(currentMutableIssue.getReporterUser(), currentMutableIssue, EventDispatchOption.ISSUE_UPDATED, false);            

currentMutableIssue.store();

The value in the custom field of the issue in Project B is set correctly every time; however:

• When the custom field is set to null (in ‘valueToSave’), then the field value is displayed on edit/view screen, and I can search it via JQL, etc.  I also notice the index is auto trigger too after update.
• When the value is set to a non-null value, i.e. a number, the value is not displayed on the JIRA screen, and search not correct, until I manually update that issue in Project B!  Of course, I don’t see any auto index!

What am I missing here?  Thanks.

[Mahmoud Ahmed Abdel-Mola]

Hi

I had the same problem like you. At the end I decided to reindex the issue manually when I change a customfield value. just add the following Codelines

final IssueIndexingService issueIndexingService =
(IssueIndexingService) ComponentAccessor.getComponent(IssueIndexingService.class);
issueIndexingService.reIndex(issue);

This should work just fine

[Aleksandr Zuevich]

Try to update the issue using issueService instead of issueManager.

[gil]

Actually it looks like there are some issue with the code logic causing this problem.  Everything seems to work now.  Thanks for the suggestion.

[gil]

Actually it's not working again - look like one day it works, one day doesn't.  I have tried different approaches, but none work...   In fact I found similar issue on this site and I post my problem there - https://community.atlassian.com/t5/Answers-Developer-Questions/Update-an-issue-field-in-a-listener-changes-are-not-made/qaq-p/566449

[Aleksandr Zuevich]

Hi!

Describe please the type of your custom field. What is Search Template set for this custom field?

[gil]

Hi Aleksandr - This is a number field that comes with JIRA.  Search Template is Number Searcher.