JIRA crashes in Chrome

I have 1 user who tries to use Chrome as her browser of choice for JIRA but it always crashes. I have done all of the basic chrome plug in fixes and can not find a solution. Has anyone run into this?

3 answers

1 accepted

Hi Diane, a few days ago a user asked the same question and a user indicated that there were problems with one version of chrome, if I remember well it was the v25, I have to search for the question :)

Hi Diane,

To better troubleshoot this issue you may want to follow the instructions provided in this page:

https://confluence.atlassian.com/display/JIRAKB/Browser+Troubleshooting+Guide

Remember to check if this occurs only in this computer and you've cleared the browser's cache.

We hope the information on the page can help you to fix this case!

Regards,

Pietro

Thanks all. I have tried disabling the various plug ins but will keep on with these suggestions.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

139 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you