JIRA connectivity error

We are getting the following error frequently...

Error: Sorry, a communication error occurred while trying to contact the remote authentication server.

please do the need ful.

Regards,

Guna.

1 answer

Hi Guna,

Do you have an OnDemand instance? If so use https://support.atlassian.comto report the issue.

If you have a hosted instance I would take a look in the log files to see why the remote authentication server isn't reacting.

Best regards,

Peter

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