(JIRA cloud) Bug with arabic

First of all im working on JIRA cloud, and the project is a Service desk.

I wanted to ask if somebody know why this happens? (image bellow)

problema jira arabe.png

I've set Jira to Spanish (in system configuration) and then made a reindexation, but some words are in arabic, the example in the photo is when you try to delete a field from a request in a Desktop Service project, also the "welcome guide" button appears in arabic.

Someon had the same problem or knows a solution?


Thanks laugh

3 answers

I have a similar problem. It has something to do with the translations in Service Desk in spanish. It happens to me after I enabled Servicedesk integration with Confluence. If i switch my language to english it goes away. Did you find a solution?

Edit: also, i have the hosted version of Jira

I found a solution here:



Basically you need to download and install a Spanish Language Pack from the community 

I have the same problem in Service Desk in spanish installed in own sever



Thank you, its works!!

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