Hi All,
I'm seeing this errors in my logs
ERROR ServiceRunner Backup Service [service.services.export.ExportService] An exception while running the export service "Backup Service": Could not find column 'APPLICATION_KEYS' in previously parsed query!
java.lang.IllegalStateException: Could not find column 'APPLICATION_KEYS' in previously parsed query!
ERROR ServiceRunner Backup Service [atlassian.jira.service.ServiceRunner] An error occured while trying to run service 'Backup Service'. null
JIRA service failed to backup and moving all the backups to the corrupted folder. Any suggestions on this.
This is the service we have set up in jira.
Name/Class: Backup Service
com.atlassian.jira.service.services.export.ExportService
Properties: USE_DEFAULT_DIRECTORY: true
Delay(mins): 720
JIRA server 5.1.6 with Oracle 11g.
TIA!!
Hi Ash,
There is a knowledge base article that may help with this titled Database operation in JIRA fails with "Could not find column <column_name> in previously parsed query" and it lists some possible causes:
Causes
dba or 'SELECT ANY TABLE'
) to the user that JIRA uses to connect with the database could cause the same problem as well.Please try the steps in Database operation in JIRA fails with "Could not find column <column_name> in previously parsed query and let me know if that helps. If it does not, let us know and we'll go from there.
Cheers,
Branden
@somethingblue thanks for your reply right now there are two schemas running on our database server.
One schema has JIRA 5.1.6 and another schema has JIRA 7.3.8 running on the Oracle 11g server.
Recently we upgraded our JIRA dev to 7.3.8.
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@somethingblue yesterday after posting this question after few minutes our JIRA went down with these errors.
Caused by: java.sql.SQLException: ORA-00604: error occurred at recursive SQL level 1
ORA-01653: unable to extend table SYS.AUD$ by 8192 in tablespace SYSTEM
ORA-02002: error while writing to audit trail
ORA-00604: error occurred at recursive SQL level 1
ORA-01653: unable to extend table SYS.AUD$ by 8192 in tablespace SYSTEM
So our database administrator truncated SYS.AUD table and restarted JIRA that worked fine.
But we still have the same issue with the backup service error. Renaming schema name is the solution for it?
Thank you.
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Thank for the information @somethingblue deleted our JIRA dev schema
as recommended by Atlassian. That started our Jira backup service.
Each JIRA instance must have its own database on the database server. Running multiple JIRA instances against the same database, although using individual schemas will not work.
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