JIRA backlog "Move to Sprint" pop-up Menu is not visible

[Loredana]

Hi,

We have JIRA v7.1.0. When on a Board's Backlog I do right click on an Issue, a pop-up menu shows up with a list of sprints when I can move the particular issue to. The problem is that this menu is displayed very high in the browser, where I can't see the top sprints in the list...I can scroll down with difficulty since only 3 bottom rows or so are visible... This happens in Firefox or Internet Explorer.

How can I have this menu be completly visible?

Many thanks!

Best regards,

Loredana

I forgot to add, this happens when I click on the issues on the top of the backlog... when I click on an issue more at the bottom, I can see the whole menu.

[Loredana]

Hi,

Thanks a lot for the tipp!

BR,

Loredana

[Manjunath MP]

Loredana,

We have the same issue now.

Did you get any suggestions from Support team regarding this please?

[Rachel Wright]

Hi Loredana,

This sounds like a UI bug.  May I suggest you report it here: https://support.atlassian.com/contact/?

I haven't experienced your exact scenario, but I do have similar visibility issues in JIRA 7.  I find when the UI prevents me from seeing something, I can zoom the browser out to 90% and then I can see the element.  Type "CTRL-" to zoom out, "CTRL+" to zoom in, and "CTRL0" (zero) to return to 100%.

Hope this little trick works for you and gets you through until a fix is available.  :)

Cheers,

Rachel Wright

[Manjunath MP]

Rachel,

Tried this, but not working for me.

Any other workarounds for this please?