JIRA asks me to login for any action

Hi,

JIRA asks me to login for almost any action I do, even actions on the same page...

What went wrong?

Thanks,

janiv/

3 answers

1 accepted

My confluence and jira had the same address.

login to conf updated the jira cookie and vice versa.

I had to have two different baselines: ip:8080/jira and ip:8090/conf, by updating the server.xml file.

0 vote

Two possibilities spring to mind:

Your authentication process is broken - check the log to see the details of any errors. Also, have you changed anything recently? I remember breaking it once by trying to swap from http to https and missing bits of the config.

Or you've done something with your browser that is breaking it (a cookie or advert blocker). Try closing it and restarting it. Or, ideally, try another browser and see if that has the same problem.

We are facing the same issue at our company also (in both Confluence and JIRA). Only few people have reported this issue to me recently but I am suspecting it may be affecting lot of others too. It just kicks them out. I have confirmed with them that they have faced this issue in other browsers also (IE, Firefox, Chrome) I am personally not facing this issue. What should be our steps to resolve this issue?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published 23m ago in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

7 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you