JIRA and Confluence - use the same users

We purchased two products:

JIRA for 25 users (developers, product and QA)

Confluence 10 users for product members only

Since this 10 Confluence users are part of the 25 JIRA users, we would like to link between them and to use same DB.

The issue is that once we're doing it, we've a problem:

If we sharing the same DB, Confluence is not working since we've license for 10 only. From the other hand we can't disable the other JIRA users or create separate DB since it'll cause us overhead.

Please assist.

Moshe Recanati

1 answer

0 votes

With mismatched licences, you can't keep it as simple as you'd want to.

You will need to maintain two groups - one for "jira users" and one for "confluence users". You can reuse those groups in the other applications in permissions and so-on, but the important thing is the logins - in both applications, go to Admin -> Global permissions and make sure those two groups are correctly named in "Jira users" and "Can use confluence"

Thank you, issue resolved

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,042 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot