JIRA agile ThreadPoolAsyncTaskExecutor::Thread 41 ERROR Unexpected exception parsing XML document from URL

Hi all,

JIRA agile refuses to come back to life.  I have not touched JIRA this week and it was up this morning.  When I try to bring it back up I get the following errors in my log file:

2015-08-03 16:59:12,579 ThreadPoolAsyncTaskExecutor::Thread 41 ERROR rnadon 1017x543633x1 1o9ir54 10.11.202.53 /rest/plugins/1.0/com.pyxis.greenhopper.jira-key [extender.internal.activator.ContextLoaderListener] Application context refresh failed (NonValidatingOsgiBundleXmlApplicationContext(bundle=com.pyxis.greenhopper.jira, config=osgibundle:/META-INF/spring/*.xml))
org.springframework.beans.factory.BeanDefinitionStoreException: Unexpected exception parsing XML document from URL [bundle://143.0:0/META-INF/spring/spring.xml]; nested exception is java.lang.IllegalStateException: Invalid BundleContext.

 

1 answer

1 accepted

This problem seems to be the same of this thread https://answers.atlassian.com/questions/246071

Check the Taiwo answer. It may help on solving your issue.

Cheers!
Teilor

yeah I saw that but nothing changed and it was working before today. I may add the increased timeout at bootup and may open a support request... Thanks.

In this case, I would recommend you to create a ticket in support.atlassian.com, where you can share your log files and be assisted by a support engineer.

Thanks I did. I will let this thread know when I have an answer. There is something amiss as many of my users are getting timeouts now as well...

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,798 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot