JIRA add-on INCOMPATIBLE - UPDATE REQUESTED

Hello,

I'm using JIRA 5.2 and I performed an update from <JIRA Suite Utilities> with the Universal Plugin Manager. The following text has been added in red near JIRA Suite Utilities INCOMPATIBLE - UPDATE REQUESTED. The add-on is for JIRA 6.0 and later release. See the attachment below.

My questions are:

1/ What are the update impacts on my instance of JIRA?

2/ Is my instance of JIRA still working correctly? Can I continue to use JIRA in this state?

3/ Should I roll back to a previous version of the add-on? Is it possible? if yes how?

Thank you in advance.

3 answers

1 accepted

1 vote

1. Actually, nothing until you run into a function it executes. Those happen in workflows and issue view, so you're probably ok

2. Possibly. If you're using JSU functions and they're incompatible, they could break. The JSU stuff is almost all workflow related, so if you don't move issues through the workflow, you shouldn't hit any problem. But you might. And I would NOT recommend using Jira in this state

3. Yes. Uninstall the plugin, then immediately add the latest valid version

Note that you can probably only get away with this for this one plugin. There are others that you could survive this with, but I'm not going to try listing any. I just don't want anyone to read this and think the advice is valid for any other plugins!

Hello I have exactly the same happening with Confluence. I don't have the same plugin as above, but I can see the same warning.

Does anyone else have the same? Did it happen after you updated any specific plugin? I am not able to see which update could have caused this problem.

Thanks for the help

0 vote

It depends on which plugin you're looking at. Which one is showing the warning?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

795 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you