JIRA activity stream displays user without profile picture

Hi there,

in our JIRA activity stream sometimes some users appear without profile pic. As you can see on the screenshot also the full name changes to username (though in this case its even not the actual username, probably it is an old username which was changed). Both entries are from the same user account.

Does someone know this problem?

3 answers

1 accepted

The problem was solved after updating JIRA to the newest release

Hi Florian,

This is caused by the 'View User Profiles' permission of 'Anonymous Access' is disabled:

https://confluence.atlassian.com/display/CONFKB/Profile+Picture+Displayed+as+Question+Mark+to+Anonymous+User

Regards
Onkar Ahire

but why is the below activity stream entry (i assume the users are identical) showing the avatar and full name then?

yes both entries a definately from the same user. the problem sometimes appears and sometimes not

Florian i am not 100% if this would help in that case but i'd try clearing the plugin cache and restart jira afterwards

check this one

https://jira.atlassian.com/browse/JRA-27314

ok, i will try that and let you know

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

42 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you