JIRA Zones plugin restrict user searching via JQL and @mentions?

JIRA Zones plugin refers one to Atlassian Answers for support.


On the topic of multi-tenancy:


We are concerned about the ability to search for users from other organizations via JQL, like "Assignee = ", or "Reporter = ".  The system prompts suggestions from the whole user directory.  Will Zones by customer supersede this?

Also, when using @Mentions, will Zones restrict the suggestions prompted here similarly?

Also, if I am going down a dead-end by researching this plugin to solve these problems, does anyone have other suggestions?

Thank you!

2 answers

We are looking at this plug-in so that we can have a custom User Picker field that works, with the Browse User permission turned OFF. We have not found a way to limit the visibility of showing all users with Browse User permission ON. Your post is quite old. Did you find any other solution?

Hey there, we unfortunately never did find a fix to this (our interest in this plugin dead-ended too). Turns out this problem is a big enough deal that my organization is going the route of separate JIRA environments for projects where the clients need access to limit exposure. Projects where clients do not need access can be hosted together, as internal employees don't have a problem searching for one another.

Thanks Jordan. We have thought of that option too, but you have to buy a separate license package for each environment, correct?

I think technically yes....... we are actually negotiating directly with Atlassian on that.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

59 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you