JIRA: Workflow customization tips for large deployments?

Ale Jandro September 12, 2013

Which is the recommendation regarding managing workflows customization on an enterprise deployment (w multiple projects)? Standard workflows managed by centralized committe? Or customized workflows managed by project or set of similar projects? in which cases is best an approach over the other?

Thanks!

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 12, 2013

Depends on your processes to be honest.

If you've got development teams that run themselves, you probably want to let them generate their own customised workflows (suggestion - look into Simplified Workflows that the Jira Agile add on provides). If you need your teams to follow common business procedures though, you'll want them to work in similar ways which means centralised committee (although if you're going to do this by committee, keep the committe small and close to the users who will end up with the workflows)

It's even fine to mix the approaches - a place I worked had one group that was doing Incident management, meta-project work, support, etc - they needed fixed workflows that enhanced their reporting and matched the real-world process. They then had several groups of developers who were delighted when we got them simplified workflows and told them to do it themselves.

Suggest an answer

Log in or Sign up to answer