JIRA Workflow - Editing Name Of Initial 'Create' Status

I am looking to change the name of the initial 'create' status in a workflow, or replace it with a different status I have created and make that the initial 'create' status for a workflow. Can't seem to figure out how to do it...

Also, if this is a copy of an active workflow and I change the name of the status will that effect the status name of the active workflow?

Any help appreciated.. thanks!

1 answer

1 accepted

2 votes

There are a couple of options here, which one works best for you I can't really advise.

First, I tend to stick to using the text based editor for explanations because it's a little bit easier to write for (the diagram workflow editor can do this, but I really want to draw pictures to do it).

The basic concept is that the "create" transition is what matters here. This goes from <null status> to your first status and is a little bit hidden. It's created by default in all new workflows, and (generally) can't be deleted. Anyway, if you go into your workflow and look at the text, find the STEP that is the default, the one that when you create an issue, it starts with (almost certainly "Open").

On the right-hand side, you should see the outgoing transitions. Click on one of those and look at the top-right of the screen you get for the "workflow browser". You should see the outgoing transition on the the right, the status in the middle and incoming transitions on the left. Including "Create"

Clcik on "Create" and then to the left, you should see some stuff describing the transition. Edit this, and you'll find you can change the end point of "Create". Job done :-)

Your other option is to associate a different status name with the first step. This can be a bit painful though, as you will affect all issues currently on that workflow.

Great! This is good to know. Its a bit hard to figure out at first, but I managed to changed the initial step to a new status that I created. Thanks for your help!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,269 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot