JIRA Welcome Plugin - Incompatible

Since I upgraded Jira to v7 the Welcome Plugin (Atlassian Plugin) became incompatible.

I waited some time for a new version and also submitted an update request but a new version was never released, so I uninstalled the plugin.

But, every time I update JIRA to a new revision the plugin is installed again, and it's still incompatible.

What's the point to continue installing an incompatible plugin?

1 answer

Hey Carlos,

I just updated my staging site and experienced the same issue. I followed this advice from Atlassian, saying that the Welcome Plugin's file should be deleted from jira/plugins/installed-plugins. It seems to work, but I haven't updated again to check if it will be reinstalled.

 

Hope that helps!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,293 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot