JIRA Toolkit Plugin version 0.35.10 blocks re-index on JIRA 6.3


I've found that after upgrading to the plugin version 0.35.10 I was not able to re-index JIRA any more. The problem immediately appears as a full comsumption of all the DB connections available in the db pool (and I've tried pool sizes as large as 100, for a quite small test JIRA instance). The indexation gets stuck around 10-15% and then connection timeout errors start appearing.

2014-09-02 13:40:28,139 ajp-bio-8010-exec-1 ERROR usv 819x174x1 5mw7w2 xxxxxxxxx /secure/admin/jira/IndexProgress.jspa [NoModule] There was an error getting a DBCP datasource.
java.lang.RuntimeException: Unable to obtain a connection from the underlying connection pool
at org.ofbiz.core.entity.jdbc.interceptors.connection.ConnectionTracker.trackConnection(ConnectionTracker.java:59)
at org.ofbiz.core.entity.transaction.DBCPConnectionFactory.trackConnection(DBCPConnectionFactory.java:242)
at org.ofbiz.core.entity.transaction.DBCPConnectionFactory.getConnection(DBCPConnectionFactory.java:73)

Either disabling the plugin or downgrading to 0.35.9 seems to solve the problem

1 answer

1 accepted

0 vote

Hello Daniel,

This behaviour is known. We already have abug reporting it here: https://jira.atlassian.com/browse/JRA-39677

The workaround seems to be downgrade/disable the plugin to the 0.35.9 version until this is fixed, as you have mentioned.

Ok, thanks for the quick answer :-)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,310 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot