JIRA System Administrator Permissions

JIRA system administrators are the only users with access to the Import/Export plugin. Our development teams use this plugin to bulk import tickets into the system for various reasons (project migrations, client ticket system exports, mass upload etc). There is no way to assign permission to that plugin explicitly, it must be done by a user with System administrator access.

Is there a way to modify the permission schema to grant access to that specific plug (or the plugins in general) without a user being a global system administrator?

3 answers

1 accepted

Hi Andy,

This is not possible because impot/export data is a global action, so makes sense that these action could be only made by a global administrator.

Lucas Lima

And to clarify, there is no possible way to customize the permissions schema to allow this to be a JIRA Administrator accessible function, correct?

can we a change the system admin ID to a new person...basically our system admin is leaving the org and a new person is being assigned... this is for onDemand

Lets raise this issue again because there are legitimate reasons for users to import into projects who are not system administrators. 

To me this a totally misplaced feature. I should be able to import into any project I have access too by permission.

You can import into projects.

In a more limited way, true, because the system admin import is capable of breaking your system.

You're posting on a very old thread, and I think your information is out of date.

I have been unable to permission users to import into projects - they have to be system admins. if that is out of date please point to a how to grant non system admins permission to import into a project.


At this time i want to figure out how to ask for a project level import permission to be permitted as it's very frustrating how limited import is.

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