JIRA Switching Issue Type shows an error occurred

Seems that when I create a Ticket, and i want to switch the issue type, an error shows up, not sure how to fix this, the ticket still works and issue is changed, but just would be nice to get rid of the error.

 

Jira issue.jpg

1 answer

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1 vote

Hi Concept,

There is a bug that was fixed in 7.3.7 that you can find at JRASERVER-64088.  Please upgrade to 7.3.7 or higher.  The easiest workaround is to show all the wiki-style fields for issue create screen of a particular issue type:

  • The easiest workaround is to show all the wiki-style fields for issue create screen of a particular issue type.
  • Or just check to show only the particular wiki-style fields

BTW Disabling the RTE plugin won't help since the issue is in good old JIRA Wiki Editor plugin, not in RTE.

Cheers,

Branden

thank you Branden, will ask our system guys to do the upgrade :)

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