JIRA Startup Failed

Hi Guys,

I have a big problem with Atlassian JIRA. I'm a new User and in test-mode with a blank installation of JIRA. The Server is virtualized with VirtualBox and Ubuntu 14.04.1 server. The host system is a Xubuntu 14.04.

After upgrades and dist-upgrade i've restart the system. After restart comes the follow message in the browser:

The following plugins are required by JIRA, but have not been started:

  • Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)

What can I do?
Please write step-by-step while my english is not so good and I am newbie by JIRA administration!

Thanks, Marc.

3 answers

I can not login into JIRA. If I go to the URL comes an error-page like this format: http://srv-jiratest:8080/JiraLockedError with the message in a red warning box. What can I do to check it?

UPDATE:
Now I've restart the JIRA service and it's running now! This I've doing yesterday, but there it was not running. The plugin is in the version 2.0.2 installed. I dont know why it was not work yesterday...

Now run JIRA fine! I hope it stay along...

0 votes

Marc

This error seems to be related to a plugin timeout while JIRA was starting. Since JIRA was not able to load the system plugins in a timely fashion it got locked. Next time this occurs I suggest to follow Norman's suggestion above which explains how to increase the plugin timeout to avoid this issue. Default timeout is 60 seconds, changing to 300 seconds would help.

Cheers!

L.F

 

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