JIRA Startup Failed on migration to jira 7


I just tried migrating from JIRA 6.3 to JIRA 7.2

Everything LOOKED like it was going ok, until after about 10 minutes of the starting up animation in the browser, it ends with this message


JIRA Startup Failed


The following plugins are required by JIRA, but have not been started:

  • JIRA Projects Plugin (com.atlassian.jira.jira-projects-plugin)
  • Atlassian Navigation Links Plugin (com.atlassian.plugins.atlassian-nav-links-plugin)
  • Atlassian JIRA - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin)
  • Applinks - Plugin - Core (com.atlassian.applinks.applinks-plugin)
  • Atlassian OAuth Service Provider Plugin (com.atlassian.oauth.serviceprovider)
  • Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)
  • Gadget Directory Plugin (com.atlassian.gadgets.directory)
  • Atlassian JIRA - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)
  • Atlassian JIRA - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)
  • Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)
  • Atlassian REST - Module Types (com.atlassian.plugins.rest.atlassian-rest-module)
  • Atlassian JIRA - Plugins - REST Plugin (com.atlassian.jira.rest)
  • Opensocial Plugin (com.atlassian.gadgets.opensocial)
  • Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)


I ran stop-jira.sh, which killed tomcat. Then I ran on the db

update pluginstate set pluginenabled='true';

based on the first answer here. And then I restarted jira. Another loooong promising wait, but ended with the same exact error.

What can I do from here?


7 answers

I have exactly the same issue

I too endup with same error after upgrading JIRA from 6.4.4 to 7.2.0

Same here.

me to friends

Do you have the plugin:  plugin-license-storage-plugin-2.2.4.jar ?

That caused the problem for us.  Try removing prior to upgrade.


looked and its not present, I am in dev so I have time to rebuild and try again & again ......

i also run

update pluginstate set pluginenabled='true';

and now i'm getting the same error (as the screnshot) above. Did anyone of you managed to overcome this problem?

I had a heck of a time upgrading. I ultimately copied over plugins from my dev environment. this allowed the system to boot. I then had multiple values set for Rank (Obsolete):. I removed the duplicated entries from the database. It was a full Saturday......

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