JIRA Startup Failed on migration to jira 7

Esty Heller September 7, 2016

Help!

I just tried migrating from JIRA 6.3 to JIRA 7.2

Everything LOOKED like it was going ok, until after about 10 minutes of the starting up animation in the browser, it ends with this message

 

JIRA Startup Failed

 

The following plugins are required by JIRA, but have not been started:

  • JIRA Projects Plugin (com.atlassian.jira.jira-projects-plugin)
  • Atlassian Navigation Links Plugin (com.atlassian.plugins.atlassian-nav-links-plugin)
  • Atlassian JIRA - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin)
  • Applinks - Plugin - Core (com.atlassian.applinks.applinks-plugin)
  • Atlassian OAuth Service Provider Plugin (com.atlassian.oauth.serviceprovider)
  • Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)
  • Gadget Directory Plugin (com.atlassian.gadgets.directory)
  • Atlassian JIRA - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)
  • Atlassian JIRA - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)
  • Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)
  • Atlassian REST - Module Types (com.atlassian.plugins.rest.atlassian-rest-module)
  • Atlassian JIRA - Plugins - REST Plugin (com.atlassian.jira.rest)
  • Opensocial Plugin (com.atlassian.gadgets.opensocial)
  • Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)

 

I ran stop-jira.sh, which killed tomcat. Then I ran on the db

update pluginstate set pluginenabled='true';

based on the first answer here. And then I restarted jira. Another loooong promising wait, but ended with the same exact error.

What can I do from here?

Thanks.

7 answers

0 votes
rmorstein March 9, 2017

I had a heck of a time upgrading. I ultimately copied over plugins from my dev environment. this allowed the system to boot. I then had multiple values set for Rank (Obsolete):. I removed the duplicated entries from the database. It was a full Saturday......

0 votes
Maria Thoma March 8, 2017

i also run

update pluginstate set pluginenabled='true';

and now i'm getting the same error (as the screnshot) above. Did anyone of you managed to overcome this problem?

0 votes
Karen Mixon February 21, 2017

Do you have the plugin:  plugin-license-storage-plugin-2.2.4.jar ?

That caused the problem for us.  Try removing prior to upgrade.

 

rmorstein February 21, 2017

looked and its not present, I am in dev so I have time to rebuild and try again & again ......

0 votes
rmorstein February 21, 2017

me to friends

0 votes
Karen Mixon January 5, 2017

Same here.

0 votes
Mathiyalagan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 15, 2016

I too endup with same error after upgrading JIRA from 6.4.4 to 7.2.0

0 votes
Ismo Ismo November 7, 2016

I have exactly the same issue

Suggest an answer

Log in or Sign up to answer