This question is in reference to Atlassian Documentation: Supported platforms
We have upgraded to JIRA 7.3.1 from JIRA 6.1.7 and after upgrade we are getting error "JIRA Startup failed : Error occurred while starting Plugin Manager. Unable to install bundle caused by: Unable to install bundle"
we are using JAVA1.8.0_92 .
the work directory and bundled-plugins directory is 0 bytes.
i tried to delete the "work" directory and the osgi-plugins' and the '.bundled-plugins.
Still the error persists. Can you please help.
can someone please help.
If your JIRA is run on linux system and If you have a user with administration permissions (sudo), from the path ../jira-home/plugins/ you should execute the following command:
sudo rm -Rf ./.bundled-plugins
Make the same relatively to the "work" and ".osgi-plugins".
Make sure you put the point before bundled-plugins and osgi-plugins.
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