JIRA Software is currently unavailable

Feedback Networks November 30, 2015

Hello,

This message appears on top after have imported my xml backup. This backup was created in a JIRA 5.11.2

JIRA Software is currently unavailable. This might be because an upgrade task has failed to run or has not yet completed.

Please contact your system administrator if you continue to see this message.

 

Thanks in advance

RafaJiraSoftware.png

 


1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 30, 2015

You've used the Cloud tags, which suggest you're on Cloud.  If that is true, you should raise this with https://support.atlassian.com as soon as possible.

If you're not on Cloud, then you need to read the application logs to find out what has gone wrong and where.

 

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