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JIRA Software and JIRA ServiceDesk in one instance

Denys Kovalenko
Denys Kovalenko March 29, 2016

Hello,

 

Is it possible to use JIRA Software and JIRA ServiceDesk in one instance?

 

Thanks,

Denis.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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March 29, 2016

Yes.  Install one of them, then go to Admin -> Manage applications and add the other.

Generally, we've found it easiest to install JIRA Software from scratch and add Service Desk, but you can do it the other way around (or even install Core and then add the both)

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Denys Kovalenko
Denys Kovalenko March 30, 2016

In such case there will be two applications(JIRA Software + JIRA Servicedesk) on one server with bidirectional application link, isn't it?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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March 30, 2016

No.

You'll have an installation of JIRA on a server.  You will be running Service Desk and Software within that single server.

You don't need application links - the applications are all running inside a single JIRA Server.

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