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JIRA Service desk responding with long JSON string on login

Hamza Siddique
Hamza Siddique October 17, 2018

I bought JIRA service desk server version but facing issue when the customer tries to login. After customer logs in on this URL :

http://IP:8089/secure/Dashboard.jspa

 

He gets the following JSON String in response.error.png

He tried both on Google Chrome and Internet explorer. He can not use any other browser.

These are the plugins we have in jira.

Captur1e.PNG

Please help.

 

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Tom Lister
Tom Lister
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October 18, 2018

Try the URL without the full path to dashboard 

e.g. http://IP:8089

I’ve had users experience issues be using shortcuts straight to pages 

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Hamza Siddique
Hamza Siddique October 20, 2018

No I think its not that.

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