We're having a strange issue whenever the JIRA service is rebooted - about once a week. After the reboot the JIRA servic starts up, however, JIRA is not accessible.
In the Services window, we can see that the JIRA service is running, but we still cannot access JIRA. What we have to do is stop the JIRA service and start it again, and all is well. Works as usual...
Is there any way to fix this? According to my research on other similar posts this could be because SQL Server is not started by the time the JIRA service tries to start? But then why does the JIRA service show as running in the services window?
JIRA Version: 7.2.4 (On-Premise Windows Server 2012)
Thanks for the help!
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs