JIRA Service Desk not having Original Estimate and Remaining Estimate

gayan ganepola October 25, 2017

I'm trying to create a Service Desk screen . but I couldn't find Original Estimate and Remaining Estimate fields .

why is that ?

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Tayyab Bashir
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October 25, 2017

Enable the Time Tracking field. 
And then add that field to relevant screens. You should be able to view original/remaining estimates.

gayan ganepola October 30, 2017

thank you its now I could see them 

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